General Purpose of Position:
Working with the Department Managers and the Store Manager as part of the management team, the
Assistant Manager is responsible for the day-to-day management of the store. Responsibilities include coordinating
staffing, payroll, accounting, personnel, receiving, loss prevention, controlling expenses and payroll budgets, and
assisting in management of all areas of store operations as needed.
Assistant Store Managers are also responsible for ensuring the highest level of customer service throughout the
store. An Assistant Store Manager is a role model and leader and must solve problems, make informed decisions and manage
the workforce and time wisely in order to achieve maximum results.
Tasks and Responsibilities:
- Assist in the recruitment and hiring of the most qualified applicants to meet the store's needs.
- Conduct orientation, train, coach, and manage Department Managers and all associates in execution of daily tasks.
- Assist in supervision, staffing and scheduling of the workforce with particular emphasis in areas such as accounting, cashiers,
loss prevention, receiving, and maintenance.
- Ensure compliance with payroll budgets.
- Review operational reports and records to ensure adherence to Company policies and procedures.
- Monitor the accuracy of receiving, transfers, debits/damages, returns-to-vendor (RTV's), and charge-backs to headquarters to
maintain the accuracy of the inventory.
- Coordinate communication between the store and central distribution and/or the corporate inventory control department.
- Oversee compliance of Department Managers and all associates with established Company policies and standards, such as safekeeping
of Company funds and property, personnel practices, security, sales and record-keeping procedures.
- Oversee compliance of Department Managers, and associates with established Company policies and standards, such as
safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures, and overall
maintenance of the store.
- Help solve problems that affect the store's service, efficiency, and productivity.
- Ensure that adequate security exists and that physical facilities comply with safety codes and ordinances.
- Lock and secure the store.
- Provide and inspire outstanding service to our customers.
- Exercise judgment and discretion alone, and in conjunction with, the Store Manager and Department Managers in
the day-to-day operations of the store.
- Any other tasks as assigned from time to time.
Skills and Competencies:
- Ability to develop and train workforce, build relationships, utilize skills of workforce most appropriately.
- Ability to manage store operations effectively.
- Ability to provide outstanding customer service.
- Ability to maintain a fair, consistent set of standards as they apply to workforce.
- Ability to adjust priorities and manage time wisely in a fast-paced environment.
- Ability to maintain records and documentation pertaining to workforce.
- Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand
material, and provide instructions to Department Managers and associates.
- Ability to operate all equipment necessary to perform the job.
Requirements:
- Ability to work a full-time schedule including nights, weekends, and holidays.
- Retail management experience preferred.
- Availability to work the hours necessary to open and/or close the store.
- Ability to handle multi-million dollar sales volume.
- Strong interpersonal, communication, organization and follow-through skills.
- Availability to travel, as needed.
Benefits:
- Competitive Salaries
- Promotions From Within
- Store Wide Discounts
- Medical, Dental, Life Insurance
- 401K/Profit Sharing/529 College Savings
- Vacation, Sick, Holiday, and Personal paid-time off
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